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A Transportation Provider with Compassion

Our special needs transportation company was founded on the idea of compassion -- placing a high priority on kindness and top-notch customer service. Whether you need accessible rides for yourself or a loved one, or you are an organization seeking transport services.

Non-Emergency Medical Transportation

There are countless items on a care management to-do list.  Transportation is often a critical and complex component to arrange, and you need an experienced and reliable service to count on.  If the appointment is necessary but not a medical emergency, Tootl is your best option.

Reasons to Choose Tootl Transport

At Tootl Transport, you have the option to place reservations online, by email, fax, or phone. Tootl Transport can be arranged any time of day or night, 24/7/365 days a year. Customers can request same-day rides, make advance reservations.

Who Are Our Clients?

We provide reliable transportation solutions to a diverse range of individuals and organizations. Our goal is to remove transportation barriers and provide safe, effective rides for everyone in the community.

Individual Riders

 

Individual Riders

We proudly serve a wide spectrum of individual riders. This includes:

  • Individuals with wheelchairs who can maneuver their own devices
  • People with vision impairments
  • Those who lack a car

Tootl provides flexible, personalized transportation, unlike rigid traditional or public options. We offer door-through-door service, ensuring safe and efficient transit without the long waits or inconvenient routes common with other paratransit services.

Caregivers

 

Caregivers

Our service is an essential community resource for professional and family caregivers. We are a transportation partner you can trust to provide care for individuals who need assistance navigating the world, such as those with cognitive challenges.

We offer caregivers peace of mind, knowing their loved one or client is in the hands of a driver from our network who has passed rigorous background checks and holds the necessary credentials for this type of service. Our reliable transportation benefits riders through compassionate care and ensures caregivers gain a trusted partner in managing essential appointments.

Health Care Providers

 

Health Care Providers

For healthcare facilities, our service is a vital tool for improving patient outcomes. We help overcome common barriers to healthcare access by providing dependable transportation to essential healthcare services. This reduces the rate of costly patient no-shows and late arrivals, allowing for a more efficient schedule.

We offer a safe and reliable option for patient discharges, ensuring that individuals return home comfortably after a procedure or hospital stay. Partnering with us helps healthcare providers extend their standard of care beyond facility walls.

Businesses

 

Businesses

We also offer accessible transportation solutions businesses can count on. For employers, we provide a dependable way to ensure employees arrive at work on time every day. This service benefits businesses located far from public transport routes or that have employees who face transportation challenges.

Beyond employees, our service can be a premium amenity for your own clients. We offer accessible transportation for hotel guests and clients of law firms and other professional services, helping to ensure attendance at important meetings or access to airports or other locations. Our professional fleet and independent driver network reflect well on your business.

Placement Service & Senior Care Facilities

 

Senior Placement Services & Senior Care Facilities

Our team builds strong community relationships with senior placement services and senior care facilities. We understand the unique transportation needs of older adults and provide a service that supports community living and independence. For senior placement services, we offer a reliable way for clients to tour different communities.

For senior care facilities, we can become an extension of your community support teams. We provide residents with safe and reliable rides to medical appointments, social outings, and family visits. These services can enhance residents’ quality of life and provide a valuable service that distinguishes your facility.

Tootl Transportation FAQ

What types of mobility devices can you accommodate?

Our partner fleet is equipped to transport a wide range of mobility devices safely. This includes manual and electric wheelchairs as well as scooters and other assistive devices. We ensure every rider and their device is secured safely for the ride.

Can passengers ride alone, or is a companion required?

Passengers are welcome to ride alone. We empower our riders with the independence to travel on their own terms, with the full support of our trained drivers.

What are your geographic boundaries?

We continually expand our service areas to help more communities overcome transportation barriers. For the most up-to-date information on our geographic boundaries and the locations we serve, please contact our customer service agents.

Is a Reservation Necessary?

For the best chance of securing a Tootl ride, we strongly advise booking at least one day ahead. Scheduling in advance greatly increases the likelihood of matching your request with an available vehicle and driver. Although same-day service may sometimes be an option, advance booking is always recommended, even for reservations far into the future.

A few words from our clients

“You are by far the best contact I have had the opportunity to work with in my 5 years here.”
Mallory PSenior Event Services at Windy City Limo
“We have been very pleased with your services!”
Naomi SDirector of Rehabilitation Nursing at Schwab Rehabilitation Hospital
“Thank you so much for your support of our patient. She and her family loved their outing to Northbrook Court, something she has not been able to do since she got sick. They had wonderful things to say about your driver. The opportunity to have a ‘normal’ family outing was so very meaningful to all. It would not have been possible without your company and its support.”
Roberta WLCSW
“Your staff was great during the event. The Alderman got a lot of compliments regarding the wheelchair buses and their travels. I personally appreciate your staff’s friendliness, prompt timing, and ease to navigate through a chaotic time. Again, thank you for such a great experience and phenomenal customer service!” and “I just wanted to say thank you and your team for such awesome service yesterday. It was good seeing the drivers who assisted me last year and their great customer service skills. They did such a great job!!!!!”
Marissa MCommunities 4 Construction and Signature Affairs
“I can’t thank you enough for all you do and how helpful and quick you are. It is always such a relief when you are working. Sometimes these rides are so last minute and you fill every need.”
Laura DPresident of LifeStyle Options
"I wanted to thank you guys for the amazing job that you did arranging our vans to go see Hamilton. Really enjoyed the drivers perfect timing was wonderful. We'll certainly plan to use you in the future as we do more and more things like this knowing that it's doable.”
Jeff LGroup Coordinator
“Just got a voicemail from the patient. He said that his experience today with transportation was 'a dream come true’."
Kristen HNorthwestern Memorial Hospital
“My precious wife passed on February 15th. At this time I wanted to express my thanks and appreciation to you for always working with me and my family to provide her with the ability to have the transportation services to get to places where she was able to find joy and enjoy happiness that was hard to come by in these recent years. So glad the company provides such a valuable service for people that otherwise would be unable to get around like everyone else.”
Ken KHusband of Passenger
“My family was very happy with your services in transporting my father on Thanksgiving Day. Especially, in getting it set up for us on a very short notice. It was a pleasure doing business with you, and we'll definitely utilize your services in the future!!”
Joanne GFamily of Passenger
“Thanks so much, you’re a life saver.”
Frieda DPassenger
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