[{"id":554,"date":"2026-05-14T20:38:05","date_gmt":"2026-05-14T20:38:05","guid":{"rendered":"https:\/\/www.ridetootl.com\/tampabay\/?page_id=554"},"modified":"2026-05-14T20:41:18","modified_gmt":"2026-05-14T20:41:18","slug":"reliable-elderly-transportation-in-tampa-bay-fl","status":"publish","type":"page","link":"https:\/\/www.ridetootl.com\/tampabay\/explore-our-services\/reliable-elderly-transportation-in-tampa-bay-fl\/","title":{"rendered":"Reliable Elderly Transportation in Tampa Bay, FL"},"content":{"rendered":"<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-364 size-medium alignleft\" src=\"https:\/\/www.ridetootl.com\/tampabay\/wp-content\/uploads\/sites\/13\/2022\/11\/extra-features-sec-bg-300x209.jpg\" alt=\"\" width=\"300\" height=\"209\" srcset=\"https:\/\/www.ridetootl.com\/tampabay\/wp-content\/uploads\/sites\/13\/2022\/11\/extra-features-sec-bg-300x209.jpg 300w, https:\/\/www.ridetootl.com\/tampabay\/wp-content\/uploads\/sites\/13\/2022\/11\/extra-features-sec-bg-768x536.jpg 768w, https:\/\/www.ridetootl.com\/tampabay\/wp-content\/uploads\/sites\/13\/2022\/11\/extra-features-sec-bg.jpg 928w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/span><span style=\"font-weight: 400;\">Finding reliable transportation for aging loved ones can feel overwhelming. Whether it&#8217;s getting to a medical appointment, attending a social gathering, or running errands, seniors with mobility or cognitive challenges need safe, compassionate service they can count on. Tootl Transport has provided 24\/7 door-through-door assistance across Tampa Bay for over 20 years, with a fleet of ADA-compliant vehicles designed specifically for wheelchairs, scooters, and walkers. Call us at your convenience or request a quote to learn how we can help.<\/span><br \/>\n<\/br><br \/>\n<\/br><\/p>\n<h2><b>Understanding Elderly Transportation Needs in Tampa Bay<\/b><\/h2>\n<h3><b>Key Challenges Seniors Face<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Difficulty driving due to vision changes, slower reaction times, or medications that affect alertness<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fall risk when navigating uneven surfaces, vehicle steps, or crowded parking lots without assistance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Managing wheelchairs, walkers, or scooters in personal vehicles that lack proper space or securement<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Coordinating appointment timing across multiple specialists, often in different facilities miles apart<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Relying on family caregivers who balance work schedules, childcare, and their own commitments<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Confusion with rideshare apps, public transit routes, or digital booking systems that assume tech fluency<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Anxiety about being stranded if appointments run late or weather conditions change unexpectedly<\/span><\/li>\n<\/ul>\n<h3><b>Why Local Expertise Matters<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Many seniors face challenges that make traditional transportation difficult. Vision changes, balance concerns, and mobility limitations can turn a routine doctor visit into a stressful ordeal. In Tampa Bay, where distances between medical centers like Moffitt Cancer Center and Tampa General Hospital and senior communities can span multiple counties, these challenges become more complex amid heavy traffic on I-275 and I-75 and Florida&#8217;s unpredictable afternoon storms.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Specialized non-emergency medical transportation (NEMT) addresses these specific needs. Door-through-door service means Tootl partner drivers assist from the door of your home to the vehicle, and from the vehicle to your destination entrance\u2014offering support that goes beyond basic curb-to-curb drop-off. This level of care reduces fall risk during transfers and gives families peace of mind knowing their loved ones receive hands-on assistance.<\/span><\/p>\n<h2><b>Who Benefits from Our Door-Through-Door Service<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Our services support seniors, adults with disabilities, and anyone recovering from medical procedures who needs extra assistance. Transportation isn&#8217;t just about medical appointments. Maintaining independence through trips to the pharmacy, grocery store, faith services, or family gatherings matters just as much for quality of life.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We serve Hillsborough, Pinellas, and Pasco counties throughout the greater Tampa Bay area. Our Tootl partner drivers know the routes to major medical facilities, dialysis centers, and senior living communities across the region. Whether you need a ride to a recurring therapy session or a one-time trip to visit family, our service adapts to your schedule.<\/span><\/p>\n<h3><b>Common Trips We Handle<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recurring appointments like dialysis, physical therapy, or specialty care<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hospital discharge transportation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pharmacy pickups and grocery shopping<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social outings to senior centers or community events<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visits to family and friends<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Faith services and worship attendance<\/span><\/li>\n<\/ul>\n<h3><b>Coverage Areas<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Tootl Transport serves Hillsborough, Pinellas, and Pasco counties throughout the Tampa Bay area. Our Tootl partner drivers are familiar with routes to major medical facilities, senior living communities, and essential destinations across these three counties, ensuring reliable service whether you&#8217;re traveling within your neighborhood or across the region.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Long-distance rides beyond our standard service area may be available depending on driver availability and scheduling. Contact us to discuss your specific travel needs\u2014we&#8217;ll work with you to find a solution that fits your transportation requirements.<\/span><\/p>\n<h2><b>How We Maintain Safety and Accessibility<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Safety protocols guide everything we do. Tootl partner drivers complete training on proper wheelchair securement techniques, transfer assistance, and communication with passengers who have cognitive challenges. They understand how to operate ramps and lifts safely and to position mobility equipment in accordance with ADA standards.<\/span><\/p>\n<h3><b>Vehicle Options<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Tootl partner vehicles include accessible minivans with rear-entry ramps, transit vehicles with side lifts, and buses that accommodate multiple wheelchair users. Each vehicle features four-point wheelchair securement systems, climate control, and space for walkers or other mobility aids.<\/span><\/p>\n<h3><b>Tootl Partner Driver Training<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Every Tootl partner driver undergoes comprehensive training that prioritizes both technical skill and compassionate service. Background checks verify each driver&#8217;s credentials before they join our network. Training modules cover proper wheelchair securement, safe transfer techniques, and clear communication strategies for passengers with hearing, vision, or cognitive challenges. Drivers learn to recognize signs of discomfort or confusion and respond with patience, giving seniors the time they need to move safely without feeling rushed.<\/span><\/p>\n<h2><b>How to Book a Ride and What It Costs<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Contact us by phone at (your booking number) or through our online form with your pickup location, destination, mobility equipment details, and whether a caregiver will ride along. We recommend booking at least 24-48 hours in advance for medical appointments, though same-day requests are accommodated, subject to driver availability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pricing depends on distance, time of day, vehicle type, and level of assistance required. We provide upfront quotes before you book. Some riders qualify for Medicaid non-emergency transportation benefits or other assistance programs\u2014contact us to verify your coverage before your first ride.<\/span><\/p>\n<h3><b>Step 1. Check Availability<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">For routine appointments, we suggest booking 24-48 hours ahead. We&#8217;ll do our best to accommodate same-day requests, subject to driver availability, though we can&#8217;t always guarantee service during busy morning and afternoon periods. If you have recurring appointments, let us know\u2014we can set up a regular schedule that works for you.<\/span><\/p>\n<h3><b>Step 2. Provide Ride Details<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Share your full pickup and drop-off addresses, appointment time, details about any mobility equipment you use, the number of stairs at entry points, whether you&#8217;ll need help from a particular door or entrance, and if a caregiver plans to ride along. These details help us plan enough travel time and match you with the right vehicle.<\/span><\/p>\n<h3><b>Step 3. Confirm Your Service<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You&#8217;ll receive a confirmation that includes your scheduled pickup time and driver contact details. We&#8217;ll give you a courtesy call when your driver is on the way. If your plans change and you need to modify or cancel, please reach out at least 2 hours before your scheduled pickup whenever you can.<\/span><\/p>\n<h2><b>Ready for Safe, Reliable Rides?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Tootl Transport combines accessibility, compassionate assistance, and flexible scheduling to meet the unique needs of Tampa Bay seniors. Whether you&#8217;re heading to a medical appointment, running errands, or visiting loved ones, our door-through-door service ensures you travel safely and comfortably. Our ADA-compliant fleet accommodates wheelchairs, walkers, and scooters, while our trained Tootl partner drivers provide hands-on support to reduce fall risk and give families peace of mind. We welcome caregivers to ride along and coordinate trips that fit your schedule\u2014because maintaining independence matters.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Experience transportation built around your needs.<\/span>\u00a0<a href=\"https:\/\/www.ridetootl.com\/tampabay\/reservation\/\"><span style=\"font-weight: 400;\">Book your reservation today<\/span><\/a><span style=\"font-weight: 400;\"> and discover how reliable, compassionate service makes every trip easier.<\/span><\/p>\n<p><a class=\"btn btn-arrow\" href=\"https:\/\/www.ridetootl.com\/tampabay\/reservation\/\"><span style=\"font-weight: 400;\">Book Reservation<\/span><\/a><\/p>\n<h2><b>Frequently Asked Questions About Senior Transport<\/b><\/h2>\n<h3><b>Can Family or Caregivers Ride Along at No Extra Charge?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Yes, family members and caregivers are welcome to accompany you when space allows, and there&#8217;s no additional fee for companion riders. Let us know when booking that someone will be riding along, so we can assign a vehicle with adequate seating. This ensures everyone travels comfortably and caregivers can provide continuity of care throughout the trip.<\/span><\/p>\n<h3><b>What if I Need Extra Assistance Getting to the Vehicle?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Our door-through-door service means Tootl partner drivers assist you from your home&#8217;s entrance to the vehicle and from the vehicle to your destination&#8217;s door. Drivers help stabilize walkers, carry small personal items, and provide physical support during transfers to reduce fall risk. When you book, tell us about any specific mobility challenges or assistance preferences so your driver arrives prepared to meet your needs.<\/span><\/p>\n<h3><b>Do You Offer Wheelchair-Accessible Transportation in Tampa Bay?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Our ADA-compliant fleet includes vehicles equipped with ramps and lifts designed for both manual and heavier power wheelchairs. Each vehicle features four-point securement systems that meet safety standards, plus space for walkers, scooters, and other mobility aids. Learn more about our<\/span>\u00a0<a href=\"https:\/\/www.ridetootl.com\/tampabay\/who-can-use\/senior-service-organizations\/\"><span style=\"font-weight: 400;\">senior citizen transportation services<\/span><\/a><span style=\"font-weight: 400;\"> and vehicle specifications.<\/span><\/p>\n<h3><b>Can I Schedule Recurring Rides for Weekly or Ongoing Appointments?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Absolutely\u2014we coordinate recurring transportation for dialysis, physical therapy, chemotherapy, and other regular medical appointments. When you book, share your appointment schedule and preferred pickup times, and we&#8217;ll arrange consistent service that fits your routine. Advance scheduling ensures driver availability and helps you maintain continuity with familiar Tootl partner drivers who understand your specific needs.<\/span><\/p>\n<h3><b>What Happens if My Appointment Runs Late?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We understand medical appointments don&#8217;t always end on schedule. Your Tootl partner driver will communicate with you and our dispatch team to coordinate pickup timing if your appointment extends beyond the expected window. While we accommodate reasonable delays, extended wait times may incur additional charges depending on duration\u2014contact us during your appointment if timing changes so we can adjust your return ride accordingly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Finding reliable transportation for aging loved ones can feel overwhelming. Whether it&#8217;s getting to a medical appointment, attending a social gathering, or running errands, seniors with mobility or cognitive challenges need safe, compassionate service they can count on. Tootl Transport has provided 24\/7 door-through-door assistance across Tampa Bay for over 20 years, with a fleet [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":364,"parent":52,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-554","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Elderly Transportation Services Tampa Bay | Tootl Transport<\/title>\n<meta name=\"description\" content=\"Elderly transportation services with door-through-door help\u2014ADA vehicles, wheelchair &amp; scooter friendly. 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Tootl Transport provides private paratransit services throughout the Tampa Bay region, offering door-to-door and door-through-door assistance in ADA-compliant vehicles designed for wheelchair and scooter users.<\/span><\/p>\n<h2><b>What Is Private Paratransit in Tampa Bay?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Private paratransit refers to specialized transportation services for individuals who need accessible vehicles and personalized assistance beyond what public transit can provide. Unlike county-operated programs such as Sunshine Line or HART, private paratransit offers flexible scheduling, including 24\/7 availability, and customized support levels to match your specific needs.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Our door-through-door service means our trained drivers don&#8217;t just drop you at the curb\u2014they assist you from your home&#8217;s front door or facility lobby all the way to your destination&#8217;s door, providing safe transitions at every step. This level of care makes a meaningful difference for wheelchair users, seniors with limited mobility, and anyone recovering from medical procedures who may need extra time and patience during transfers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether you need transportation for medical appointments at facilities like Tampa General Hospital or AdventHealth, dialysis sessions, therapy visits, or personal outings throughout the Tampa Bay area, our accessible transportation services are designed to support your independence and dignity.<\/span><\/p>\n<h2><b>Who Benefits from Our Accessible Rides?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Tootl Transport serves riders throughout Tampa, St. Petersburg, Clearwater, and surrounding communities. Seniors who no longer drive, adult, child, and student wheelchair and scooter users, individuals recovering from surgery, and people with cognitive challenges all benefit from our compassionate, reliable service.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Healthcare coordinators, discharge planners, dialysis centers, and assisted living communities throughout the region trust us to provide safe transportation for people with disabilities when timing and specialized assistance matter most. Caregivers and family members gain peace of mind knowing their loved ones receive respectful, professional support from drivers trained in passenger assistance and mobility device securement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Private paratransit may help when public programs have eligibility restrictions, advance reservation requirements that extend several days, or limited operating hours that don&#8217;t accommodate early morning or evening medical appointments. If you&#8217;re uncertain about what level of assistance you need,<\/span> <a href=\"https:\/\/www.ridetootl.com\/tampabay\/contact-us\/\"><span style=\"font-weight: 400;\">contact us<\/span><\/a><span style=\"font-weight: 400;\"> to discuss your specific situation.<\/span><\/p>\n<h2><b>How Our Tootl Partner Drivers and Vehicles Work.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Every ride with Tootl begins with drivers who complete training in passenger assistance, wheelchair securement, and respectful communication with individuals who have varying needs. Our fleet includes wheelchair-accessible minivans and larger transit vehicles equipped with ramps or hydraulic lifts to accommodate manual wheelchairs, power wheelchairs, and scooters of various sizes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From booking through drop-off, we focus on your comfort and safety. Drivers arrive within the scheduled pickup window, assist with boarding, secure mobility devices using industry-standard four-point tie-down systems, and provide the level of support you&#8217;ve requested\u2014whether that&#8217;s minimal help or comprehensive door-through-door assistance.<\/span><\/p>\n<h3><b>Wheelchair and Scooter Accessibility<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Our vehicles accommodate manual, electric, and most bariatric wheelchairs\/scooters. When you book, share your mobility device&#8217;s approximate dimensions and weight, along with whether you remain seated during transport or transfer to a vehicle seat. This information helps us assign the appropriate vehicle and prepare our driver to assist you safely. Drivers allow sufficient time for boarding and exiting\u2014we never rush the process.<\/span><\/p>\n<h3><b>In-Vehicle Comfort and Safety<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Every vehicle maintains climate control appropriate to Florida weather, proper seatbelts, vehicle features Q&#8217;Straint wheelchair securement systems, for the securement of all passengers, and regular cleaning and maintenance schedules. Our drivers prioritize smooth, careful driving and build extra time into routes to accommodate safe loading and unloading, as well as any assistance needed at your destination.<\/span><\/p>\n<h2><b>How to Schedule Your Ride<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Call us directly at the number listed on our website or submit a request through our online reservation system. We recommend booking medical appointments and recurring trips at least 24-48 hours in advance when possible, though same-day service may be available based on driver availability in your area. For immediate or same-day transportation needs, please call us directly to check real-time availability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Have this information ready when scheduling:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complete pickup and drop-off addresses with any entrance or parking notes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Appointment time and estimated duration if we need to wait<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mobility device type and whether you&#8217;ll remain seated or transfer<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Companion or caregiver traveling with you<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any time-sensitive appointment requirements<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.ridetootl.com\/tampabay\/reservation\/\"><span style=\"font-weight: 400;\">Book Reservation<\/span><\/a><\/p>\n<h2><b>Payment and Coverage Details<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Tootl Transport accepts private pay via multiple credit and debit payment methods. Offices, businesses, and care facilities can elect to set up monthly invoicing for client and patient transportation.\u00a0<\/span><\/p>\n<h3><b>Cancelations<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Plans can change unexpectedly. To help us serve all Tampa Bay clients reliably, please cancel by 6:00 pm the evening before your scheduled ride. Cancellations after this time or no-shows will incur a fee equal to your one-way fare.<\/span><\/p>\n<h2><b>Ready to Ride? Get in Touch Today<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Scheduling accessible, reliable transportation shouldn&#8217;t feel complicated. Whether you need a ride to a medical appointment next week or want to discuss ongoing transportation support, our team is here to help you find the right solution. We&#8217;ll walk you through the booking process, answer questions about our vehicles and assistance levels, and work with your schedule to provide the flexibility you deserve.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Experience the difference that compassionate drivers, accessible vehicles, and personalized service make in your daily life.<\/span>\u00a0<a href=\"https:\/\/www.ridetootl.com\/tampabay\/contact-us\/\"><span style=\"font-weight: 400;\">Contact us today<\/span><\/a><span style=\"font-weight: 400;\"> to book your ride or speak with someone about your specific transportation needs throughout the Tampa Bay area.<\/span><\/p>\n<p><a href=\"https:\/\/www.ridetootl.com\/tampabay\/reservation\/\"><span style=\"font-weight: 400;\">Book Reservation<\/span><\/a><\/p>\n<h2><b>FAQs about Private Paratransit in Tampa Bay<\/b><\/h2>\n<h3><b>How can seniors get around without a car?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Tampa Bay seniors can access public transit through HART and PSTA, county paratransit programs for eligible riders, volunteer driver programs through local senior centers, and private paratransit companies. Private services offer personalized assistance, flexible scheduling, and accessible vehicles when public options don&#8217;t meet your specific needs.<\/span><a href=\"https:\/\/www.ridetootl.com\/explore-our-services\/\"> <span style=\"font-weight: 400;\">Explore our services<\/span><\/a><span style=\"font-weight: 400;\"> to learn more.<\/span><\/p>\n<h3><b>How much does medical transport cost?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Pricing varies based on distance traveled, level of assistance required, wait time at appointments, vehicle type needed, and time of day. Trip costs in the Tampa Bay area typically reflect these factors rather than hourly rates. Contact us for a quote based on your specific transportation needs.<\/span><\/p>\n<h3><b>Is there free transportation for elderly Floridians?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Some county programs offer free or subsidized rides for seniors who meet income and functional eligibility requirements. Availability depends on local funding and program capacity. Private paratransit provides an alternative when public programs have waiting lists or don&#8217;t accommodate your schedule. Check our<\/span>\u00a0<a href=\"https:\/\/www.ridetootl.com\/tampabay\/faqs\/\"><span style=\"font-weight: 400;\">frequently asked questions<\/span><\/a><span style=\"font-weight: 400;\"> for more details.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Finding reliable, accessible transportation can be challenging for individuals with mobility needs across Hillsborough, Pinellas, and Pasco counties. Tootl Transport provides private paratransit services throughout the Tampa Bay region, offering door-to-door and door-through-door assistance in ADA-compliant vehicles designed for wheelchair and scooter users. What Is Private Paratransit in Tampa Bay? Private paratransit refers to specialized [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":350,"parent":52,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-552","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Private Paratransit in Tampa Bay | Tootl Transport<\/title>\n<meta name=\"description\" content=\"Need accessible rides in Tampa Bay? 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By accepting to use our service, you explicitly agree to abide by TOOTL\u2019s terms and conditions. To access the terms and conditions of the service, please click <a href=\"#sectionprivate\">here for private pay<\/a> (passengers paying out-of-pocket for transportation services) and <a href=\"#sectioncorporate\">here for corporate<\/a> (organizations to be billed for transportation services).<\/p>\n<div id=\"sectionprivate\">\n<h2 id=\"privatepay\" style=\"text-align: center;\"><em><u>For Private Pay Individuals<\/u><\/em><\/h2>\n<p style=\"text-align: center;\"><em>(passengers paying out-of-pocket for transportation services)<\/em><\/p>\n<p>Thank you for choosing TOOTL Transport (TOOTL) for your non-emergency wheelchair accessible transportation needs. We appreciate the privilege and are happy to be doing business with you.\u00a0 Our Authorization \/ Terms and Conditions are below.\u00a0 To set up your private pay account, please complete and return the form to us.<\/p>\n<p>Drivers will meet each customer at the front door of the customer\u2019s home or in the public lobby of the building where the customer is picked-up or dropped-off (when feasible). If the customer is ambulatory (able to walk) or a wheelchair user, the driver may help the customer navigate up to one stair at the customer\u2019s request.\u00a0 However, please note that the customer\u2019s family members, guardians and\/or caregivers have the primary responsibility for getting the customer up and down all stairs. We would be happy to provide you with information about local businesses that have ramps and elevator equipment for sale or rent. You may also contact your local fire department and see if they are available for carry down service to provide you with access to your TOOTL transportation.<\/p>\n<p>We appreciate your business and please reach out if you have any questions.<\/p>\n<p>Sincerely,<br \/>\n<span style=\"font-weight: 400;\">Tootl Gulf Coast LLC<\/span> d\/b\/a Tootl Transport<br \/>\nBy: Michelle Dacy<\/p>\n<p><strong><em>\u25aa \u25aa \u25aa \u25aa\u00a0\u00a0 <\/em><\/strong><strong>phone (813) 502-0022 <em>\u00a0\u25aa\u00a0 <\/em>fax (813) 502-0022 \u00a0<em>\u25aa\u00a0 <\/em>tampabay@ridetootl.com\u00a0 <em>\u25aa\u00a0 <\/em>www.ridetootl.com\/tampabay <em>\u00a0\u25aa \u25aa \u25aa \u25aa<\/em><\/strong><\/p>\n<h2 style=\"text-align: center;\"><u>AUTHORIZATION \/ TERMS AND CONDITIONS<\/u><\/h2>\n<ol>\n<li><strong><u>Agreement<\/u><\/strong><strong>. <\/strong>These Terms and Conditions, together with each Reservation Request Form that is accepted by <span style=\"font-weight: 400;\">Tootl Gulf Coast<\/span> LLC, a(n) Illinois Limited Liability Company (\u201cTOOTL\u201d) and each Billing Authorization that is submitted to TOOTL by the Customer (collectively, the \u201c<u>Agreement<\/u>\u201d) form the entire agreement and set forth the only terms which govern all transactions between TOOTL and the Customer. TOOTL rejects all additional, different or inconsistent terms, conditions or agreements. In the event of any conflict between any provision of these Terms and Conditions and the Reservation Request Form or Billing Authorization Form, these Terms and Conditions shall control. As used herein, the term \u201c<u>Customer<\/u>\u201d shall mean each individual receiving a Ride (defined below) scheduled through TOOTL as well as their family members, guardians, custodians and\/or caregivers.<\/li>\n<li><strong><u>Services<\/u><\/strong><strong>. <\/strong>TOOTL is a non-emergency, wheelchair accessible broker of transportation services and delivery of general medical related goods. At Customer\u2019s request, TOOTL will coordinate and schedule non-emergency, wheelchair accessible transportation and\/or delivery of general medical related goods (upon scheduling and confirmation from TOOTL, each referred to as a \u201c<u>Ride<\/u>\u201d). TOOTL\u2019s services include communicating with Customer on his or her individual needs, scheduling pick-up times and locations, scheduling drop-off times and locations, coordinating wait times, and responding to related needs and requests of the Customer in connection with such services. Customer understands that TOOTL is performing all services as a transportation broker only, and that each Ride will be performed by a TOOTL provider (each a \u201c<u>Provider<\/u>\u201d). All vehicles are leased or owned, and all drivers are employed or otherwise engaged, by the Provider and\/or the Provider\u2019s independent contractors.<\/li>\n<li><strong><u>Scheduling<\/u><\/strong><strong>. <\/strong>Customer may request a Ride by completing and submitting a Reservation Request Form to TOOTL by (i) email tampabay@ridetootl.com, or (ii) by fax to (813) 502-0022, or (iii) by filling out the Reservation Request Form on our website at ridetootl.com\/tampabay. No Reservation Request Form shall be binding until TOOTL receives, processes and sends confirmation to Customer that the Ride has been scheduled. As used herein, the terms \u201c<u>You<\/u>\u201d, \u201c<u>Your<\/u>\u201d and\/or \u201c<u>Customer<\/u>\u201d, \u201c<u>Passenger<\/u>\u201d and \u201c<u>Client<\/u>\u201d shall mean with respect to corporate clients, private pay parties, each individual receiving a ride scheduled through TOOTL as well as their family members, guardians, custodians and\/or caregivers.<strong>\u00a0 <\/strong>In most cases, TOOTL will call or text you at the primary number designated on your Reservation Request Form one (1) business day prior to your scheduled Ride. At that time, TOOTL will give a reminder of ride details, answer any questions, and provide a time to be ready for pick-up. TOOTL\u2019s inability or failure to confirm any ride by phone will not serve as a cancellation.<\/li>\n<li><strong><u>Changes; Cancellations; No-Shows<\/u><\/strong><strong>. <\/strong>\n<ol type=\"a\">\n<li><u>Changes, Cancellations, No-Show<\/u>. For all Rides except Holidays, the deadline for any change or cancellation of a Ride shall be by 6:00 PM ET of the prior calendar business day. Customer shall be responsible for payment of a change\/cancellation (No-Show) Fee equal to the full amount of the one-way fare for Ride changes and cancellation request received by TOOTL after the applicable deadline. On designated Holidays, the deadline for any change or cancellation of a Ride shall be 6:00 PM ET three (3) calendar days prior to the scheduled Ride. Cancellations or changes made between 6:01 PM ET three (3) calendar days prior and 6:00 PM ET two (2) calendar days prior will incur a No-Show Fee equal to the full amount of the scheduled one-way fare. Cancellations or change made after 6:01 PM ET two (2) calendar days prior or less will incur a No-Show Fee equal to the full amount of the scheduled roundtrip fare.<\/li>\n<li><u>No Show Other<\/u>. Additionally, the following shall each constitute a \u201cno-show\u201d event (each a \u201c<u>No-Show Event<\/u>\u201d): (i) Customer is not ready for transport at the pick-up or drop-off location within ten (10) minutes of the scheduled time, or (ii) Customer does not call for the return ride within 2 hours of the estimated \u201cwill-call\u201d time designated on the reservation, or (iii) Customer is not transported for any other reason not caused by TOOTL. Customer shall be responsible for payment of a no-show fee as set forth in Section 5(a) below.<\/li>\n<\/ol>\n<\/li>\n<li><strong><u>Fees<\/u><\/strong><strong>.<\/strong>\n<ol type=\"a\">\n<li>Unless otherwise agreed to in writing by TOOTL and Customer, Customer agrees to pay the Fees set forth in each individual communication between TOOTL and Customer requesting to schedule a Ride (each, a \u201cRide Request\u201d), and any Fees detailed at https:\/\/www.ridetootl.com\/tampabay\/price-information\/, which may be subject to change at TOOTL\u2019s sole discretion. Please note: Gratuity for the Provider\u2019s driver is not included in the Fees.<\/li>\n<li><u>Damage, Cleaning, Lost and Found and Charges for Violations of this Agreement<\/u>: TOOTL may charge you a fee on behalf of a third-party provider if, during your use of services, you have caused damage to the vehicle or property that requires repair or cleaning. The amount of such fee shall be determined, in TOOTL\u2019s sole discretion, based on the type of damage and the severity. TOOTL reserves the right to verify or otherwise require documentation of damages prior to processing a fee. In the event that a repair or cleaning request is verified by TOOTL in TOOTL\u2019s reasonable discretion, TOOTL reserves the right to facilitate payment for the reasonable cost of such repair or cleaning using your payment method designated in your account. Such amounts, as well as those pertaining to lost and found goods, will be transferred by TOOTL to a third-party provider, if applicable, and are non-refundable Additionally, if you fail to comply with this Agreement, you may be responsible for charges, including without limitation, for transactions that could not be completed properly, arising out of or in connection with your failure to comply with this Agreement.<\/li>\n<li><u>Refusal of Services<\/u>: TOOTL and its Providers will have final say on whether to refuse any services to you for any reason or no reason at all. TOOTL and the Provider may, in their discretion, refuse services in instances where transportation would not be deemed \u201csafe.\u201d<\/li>\n<\/ol>\n<\/li>\n<li><strong><u>Payment<\/u><\/strong><strong>.<\/strong>\n<ol type=\"a\">\n<li><u>Private Pay<\/u>. TOOTL will automatically charge your credit card on a weekly basis for payment of Fees incurred during the immediately preceding week. Customer agrees to notify TOOTL in writing of any dispute regarding any charge (which shall only be made in good faith) within thirty (30) days from the date of the applicable charge. Upon receipt of any Customer charge dispute, TOOTL will review and respond to Customer with confirmatory evidence detailing that TOOTL is entitled for payment of such charged Fees that are in dispute or refund the disputed amount via a credit to your provided credit card. Customer waives all rights to dispute any invoices (or portions thereof) that are not timely communicated to TOOTL within thirty (30) days from the date of such invoice.<\/li>\n<li><u>All Customers<\/u>. Past due invoices and\/or payments shall accrue interest from the original due date until paid in full (including any applicable interest previously accrued thereon) at the lesser rate of (i) 1.5% per month of the past due balance, and (ii) the highest rate allowed by applicable law. Without limiting TOOTL\u2019s other remedies, Customer agrees to pay all TOOTL costs incurred in connection with collection of amounts owed to TOOTL including, without limitation, collection agency fees, court costs and reasonable attorney\u2019s fees. TOOTL reserves the right to suspend performance during all times that any Customer account remains past due.<\/li>\n<\/ol>\n<\/li>\n<li><strong><u>Term; Termination<\/u><\/strong><strong>. <\/strong>The term (\u201cTerm\u201d) of this Agreement shall commence upon the earlier of (i) the date upon which this Agreement is executed by Customer or (ii) the date of Customer\u2019s first Ride, and shall continue thereafter until terminated by either party for any or no reason upon written notice to the other party.<\/li>\n<li><strong><u>Consent to Receive Text Messages and Emails<\/u><\/strong><strong>. <\/strong>From time to time, TOOTL may communicate with Customer by text messaging and by email. By providing your mobile phone number to TOOTL, Customer consents to receive mobile text messages sent through automatic telephone dialing systems regarding goods and services offered by or through TOOTL. By providing your email address to TOOTL, Customer consents to receive email messages regarding goods and services offered by or through TOOTL. Customer is not required to provide consent as a condition of purchasing any goods or services. Note that your carrier\u2019s messaging and data rates may apply. Customer may contact TOOTL directly at tampabay@ridetootl.com or (813) 502-0022 in order to opt out.<\/li>\n<li><strong><u>Representations and Warranties by Customer. <\/u><\/strong>Customer represents, warrants, and covenants that Customer has the authority and the consent to request, reserve, modify, cancel and take any necessary actions to order a Ride on behalf of Passenger(s). Customer agrees that Customer shall be liable to TOOTL for any acts or omissions of the Passenger, including but not limit to, any damages caused during the Ride as set forth in Section 5.b, No-Show Events, or any other violations of this Agreement.<\/li>\n<li><strong><u>Provider is Liable; Hold Harmless<\/u><\/strong><strong>. <\/strong>In each instance, the Provider of each Ride shall be solely responsible to Customer for any and all liabilities, damages, demands, claims, lawsuits, violations, levies or judgments (including, but not limited to, bodily injury or property damage) that arise or result from or are in any way related to, either directly or indirectly, any Ride. To the fullest extent permitted by Illinois law, Customer shall indemnify, defend and hold TOOTL, <span style=\"font-weight: 400;\">Tootl Gulf Coast<\/span>\u00a0LLC, and its affiliates and each of their shareholders, officers, directors, members, managers, employees, agents, representatives, attorneys and their respective successors and assigns harmless from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind (including, without limitation, reasonable attorneys\u2019 fees and court costs) arising from or in connection with any Ride including, without limitation, Your acts, omissions or negligence .<\/li>\n<li><strong><u>No Warranty; Limitation of Liability<\/u><\/strong><strong>. <\/strong>\n<ol type=\"a\">\n<li>TOOTL, TOOTL FRANCHISING, LLC, AND THEIR RESPECTIVE PARENTS, AFFILIATES, SUBSIDIARIES, MEMBERS, MANAGERS, EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS, AND AGENTS (COLLECTIVELY, THE \u201cTOOTL PARTIES\u201d) ARE NOT A TRANSPORTATION SERVICE PROVIDER, ARE NOT THE SELLER OR RESELLER OF ANY GOODS AND DO NOT OWN OR OPERATE ANY VEHICLES OR OTHER TRANSPORTATION EQUIPMENT. ALL RIDES ARE COMPLETED BY INDEPENDENT CONTRACTOR PROVIDERS. NEITHER THE TOOTL PARTIES NOR ANY OF THEIR PROVIDERS ARE RESPONSIBLE FOR THE PURCHASE, SALE, PAYMENT OR RETURN OF ANY GOODS TRANSPORTED PURSUANT TO ANY RIDE, ALL OF WHICH SHALL BE CONDUCTED SEPARATELY AND SOLELY BETWEEN THE SELLER AND PURCHASER OF SUCH GOODS. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE TOOTL PARTIES MAKE NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, REGARDING ANY RIDE REQUEST, RIDE OR PROVIDER. ALL WHEELCHAIR RENTALS AND RIDES ARE PROVIDED \u201cAS-IS\u201d AND \u201cWHERE-IS\u201d AND THE TOOTL PARTIES MAKE NO EXPRESS OR IMPLIED REPRESENTATION OR WARRANTY WHATSOEVER INCLUDING, WITHOUT LIMITATION, THAT OF TITLE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE HEREBY EXPRESSLY DISCLAIMED BY TOOTL.<\/li>\n<li>IN NO EVENT SHALL THE TOOTL PARTIES BE LIABLE UNDER THIS AGREEMENT FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES INCLUDING, WITHOUT LIMITATION, ANY DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF USE, REVENUE OR PROFIT, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT IT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE GREATEST EXTENT PERMITTED UNDER APPLICABLE LAW, THE TOOTL PARTIES\u2019S LIABILITY UNDER THIS AGREEMENT OR OTHERWISE IN CONNECTION WITH ANY RIDE SHALL BE LIMITED TO FIVE TIMES THE FEES PAID TO TOOTL FOR SUCH RIDE.<\/li>\n<\/ol>\n<\/li>\n<li><strong>Non-Applicability of HIPAA. <\/strong>The parties acknowledge and agree that this Agreement does not involve the use or disclosure of Protected Health Information (\u201cPHI\u201d) as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations, including the Privacy Rule and the Security Rule (45 CFR Parts 160 and 164). Accordingly, the parties agree that the provisions of HIPAA are not applicable to this Agreement. Notwithstanding the foregoing, the parties agree to comply with other applicable federal, state, and local laws and regulations governing the privacy and security of personal information.<\/li>\n<li><strong><u>Miscellaneous<\/u><\/strong><strong>.<\/strong>\n<ol type=\"a\">\n<li><u>Governing Law; Venue<\/u>. This Agreement shall be interpreted, construed and enforced in accordance with the substantive laws of Illinois without regard to its conflict of law provisions. The exclusive venue for any matter arising in connection with this Agreement shall be the state courts sitting in Cook County, Illinois, and each party consents to the jurisdiction and venue of such courts.<\/li>\n<li><u>Waiver of Jury Trial<\/u>. EACH PARTY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LEGAL ACTION ARISING OUT OF OR RELATING TO THIS AGREEMENT.<\/li>\n<li><u>Severability<\/u>. Any provision hereof which is contrary to applicable law shall, to the extent of such contravention, be severed from this Agreement and shall not impair the validity of any other term, condition or provision hereof.<\/li>\n<li><u>Waiver<\/u>. No waiver by any party of any of the provisions of this Agreement shall be effective unless explicitly set forth in writing and signed by the party so waiving. Except as otherwise set forth in this Agreement, no failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.<\/li>\n<li><u>No Third-Party Beneficiaries<\/u>. Nothing in this Agreement, express or implied, confers on any third party any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement.<\/li>\n<li><u>Counterparts; Electronic Means<\/u>. This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, and all of which together, shall constitute one and the same instrument. This Agreement may be executed by a party\u2019s signature transmitted by facsimile or other electronic means.<\/li>\n<li><u>Entire Agreement<\/u>. This Agreement contains the entire understanding of the parties with respect to the subject matter hereof and supersedes all prior agreements relating thereto, written or oral, between the parties.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>** Each Tootl Transport business is independently owned and operated**<\/p>\n<p><em>In the event of all oral communications of the foregoing information, Passenger and Cardholder agree that such information shall be deemed equivalent to your personally accepting the Terms &amp; Conditions, completing, signing and returning this form to TOOTL.<\/em><\/p>\n<p><strong><em>\u25aa \u25aa \u25aa \u25aa\u00a0\u00a0 <\/em>phone (813) 502-0022 <em>\u00a0\u25aa\u00a0 <\/em>fax (813) 502-0022 \u00a0<em>\u25aa\u00a0 <\/em>tampabay@ridetootl.com\u00a0 <em>\u25aa\u00a0 <\/em>www.ridetootl.com\/tampabay <em>\u00a0\u25aa \u25aa \u25aa \u25aa<\/em><\/strong><\/p>\n<p><span style=\"font-weight: 400;\">0157374.0787697 \u00a0 <\/span><span style=\"font-weight: 400;\">4877-4242-8623<\/span><span style=\"font-weight: 400;\">v3<\/span><\/p>\n<\/div>\n<div id=\"sectioncorporate\">\n<h2 id=\"corporateclient\" style=\"text-align: center;\"><em><u>For Corporate Clients<\/u><\/em><\/h2>\n<p style=\"text-align: center;\"><em>(organizations to be billed for transportation services)<\/em><\/p>\n<p>Thank you for choosing TOOTL Transport (TOOTL) for your non-emergency wheelchair accessible transportation needs.\u00a0 We appreciate the privilege and are happy to be doing business with you. Our Authorization \/ Terms and Conditions are below.\u00a0 To set up your corporate account, please complete and return the form to us.<\/p>\n<p>Drivers will meet each customer at the front door of the customer\u2019s home or in the public lobby of the building where the customer is picked up or dropped-off (when feasible). If the customer is ambulatory (able to walk) or a wheelchair user, the driver may help the customer navigate one stair at the customer\u2019s request.\u00a0 However, please note that the customer\u2019s family members, guardians and\/or caregivers have the primary responsibility for getting the customer up and down all stairs. We would be happy to provide you with information about local businesses that have ramps and elevator equipment for sale or rent. You may also contact your local fire department and see if they are available for carry down service to provide you with access to your TOOTL transportation.<\/p>\n<p>We appreciate your business and please reach out if you have any questions.<\/p>\n<p>Sincerely,<br \/>\n<span style=\"font-weight: 400;\">Tootl Gulf Coast LLC<\/span> d\/b\/a Tootl Transport<br \/>\nBy: Michelle Dacy<\/p>\n<p><strong><em>\u25aa \u25aa \u25aa \u25aa\u00a0\u00a0 <\/em><\/strong><strong>phone (813) 502-0022 <em>\u00a0\u25aa\u00a0 <\/em>fax (813) 502-0022 \u00a0<em>\u25aa\u00a0 <\/em>tampabay@ridetootl.com\u00a0 <em>\u25aa\u00a0 <\/em>www.ridetootl.com\/tampabay <em>\u00a0\u25aa \u25aa \u25aa \u25aa<\/em><\/strong><\/p>\n<h2 style=\"text-align: center;\"><u>AUTHORIZATION \/ TERMS AND CONDITIONS<\/u><\/h2>\n<ol>\n<li><strong><u>Agreement<\/u><\/strong><strong>. <\/strong>These Terms and Conditions, together with each Reservation Request Form that is accepted by <span style=\"font-weight: 400;\">Tootl Gulf Coast LLC<\/span>, a(n) Illinois Limited Liability Company (\u201c<u>TOOTL<\/u>\u201d) and each Billing Authorization that is submitted to TOOTL by the Customer (collectively, the \u201c<u>Agreement<\/u>\u201d) form the entire agreement and set forth the only terms which govern all transactions between TOOTL and the Customer. TOOTL rejects all additional, different or inconsistent terms, conditions or agreements. In the event of any conflict between any provision of these Terms and Conditions and the Reservation Request Form or Billing Authorization Form, these Terms and Conditions shall control. As used herein, the terms \u201c<u>You<\/u>\u201d, \u201c<u>Your<\/u>\u201d and\/or \u201c<u>Customer<\/u>\u201d shall mean, the corporate entity itself and each of its clients receiving a Ride (the \u201cPassenger\u201d) as well as their family members, guardians, custodians and\/or caregivers, scheduled through TOOTL.<\/li>\n<li><strong><u>Services<\/u><\/strong><strong>. <\/strong>TOOTL is a non-emergency, wheelchair accessible broker of transportation services and delivery of general medical related goods. At Customer\u2019s request, TOOTL will coordinate and schedule non-emergency, wheelchair accessible transportation and\/or delivery of general medical related goods (upon scheduling and confirmation from TOOTL, each referred to as a \u201c<u>Ride<\/u>\u201d). TOOTL\u2019s services include communicating with Customer on his or her individual needs, scheduling pick-up times and locations, scheduling drop-off times and locations, coordinating wait times, and responding to related needs and requests of the Customer in connection with such services. Customer understands that TOOTL is performing all services as a transportation broker only, and that each Ride will be performed by a TOOTL provider (each a \u201c<u>Provider<\/u>\u201d). All vehicles are leased or owned, and all drivers are employed or otherwise engaged, by the Provider and\/or the Provider\u2019s independent contractors.<\/li>\n<li><strong><u>Scheduling<\/u><\/strong><strong>. <\/strong>Customer may request a Ride by completing and submitting a Reservation Request Form to TOOTL by (i) email tampabay@ridetootl.com, or (ii) by fax to (813) 502-0022, or (iii) by filling out the Reservation Request Form on our website at ridetootl.com\/tampabay. No Reservation Request Form shall be binding until TOOTL receives, processes and sends confirmation to Customer that the Ride has been accepted and scheduled. as well as their family members, guardians, custodians and\/or caregivers. In most cases, TOOTL will call or text you at the primary number designated on your Reservation Request Form one (1) business day prior to your scheduled Ride. At that time, TOOTL will give a reminder of ride details, answer any questions, and provide a time to be ready for pick-up. TOOTL\u2019s inability or failure to confirm any ride by phone will not serve as a cancellation.<\/li>\n<li><strong><u>Changes; Cancellations; No-Shows<\/u><\/strong><strong>. <\/strong>\n<ol type=\"a\">\n<li><u>Changes, Cancellations, No-Show<\/u>. For all Rides except Holidays, the deadline for any change or cancellation of a Ride shall be by 6:00 PM ET of the prior calendar business day. Customer shall be responsible for payment of a change\/cancellation (No-Show) Fee equal to the full amount of the one-way fare for Ride changes and cancellation request received by TOOTL after the applicable deadline. On designated Holidays, the deadline for any change or cancellation of a Ride shall be 6:00 PM ET three (3) calendar days prior to the scheduled Ride. Cancellations or changes made between 6:01 PM ET three (3) calendar days prior and 6:00 PM ET two (2) calendar days prior will incur a No-Show Fee equal to the full amount of the scheduled one-way fare. Cancellations or change made after 6:01 PM ET two (2) calendar days prior or less will incur a No-Show Fee equal to the full amount of the scheduled roundtrip fare.<\/li>\n<li><u>No Show Other<\/u>. Additionally, the following shall each constitute a \u201cno-show\u201d event (each, a \u201c<u>No-Show Event<\/u>\u201d): (i) Customer is not ready for transport at the pick-up or drop-off location within ten (10) minutes of the scheduled time, or (ii) Customer does not call for the return ride within 2 hours of the estimated \u201cwill-call\u201d time designated on the reservation, or (iii) Customer is not transported for any other reason not caused by TOOTL. Customer shall be responsible for payment of a no-show fee as set forth in Section 5(a) below.<\/li>\n<\/ol>\n<\/li>\n<li><strong><u>Fees<\/u><\/strong><strong>. <\/strong>\n<ol type=\"a\">\n<li>Unless otherwise agreed to in writing by TOOTL and Customer, Customer agrees to pay the Fees set forth in each individual communication between TOOTL and Customer requesting to schedule a Ride (each, a \u201cRide Request\u201d), and any Fees detailed at https:\/\/www.ridetootl.com\/tampabay\/price-information\/, which may be subject to change at TOOTL\u2019s sole discretion. Please note: Gratuity for the Provider\u2019s driver is not included in the Fees.<\/li>\n<li><u>Damage, Cleaning, Lost and Found and Charges for Violations of this Agreement<\/u>: TOOTL may charge you a fee on behalf of a third-party provider if, during your use of services, you have caused damage to the vehicle or property that requires repair or cleaning. The amount of such fee shall be determined, in TOOTL\u2019s sole discretion, based on the type of damage and the severity. TOOTL reserves the right to verify or otherwise require documentation of damages prior to processing a fee. In the event that a repair or cleaning request is verified by TOOTL in TOOTL\u2019s reasonable discretion, TOOTL reserves the right to facilitate payment for the reasonable cost of such repair or cleaning using your payment method designated in your account. Such amounts, as well as those pertaining to lost and found goods, will be transferred by TOOTL to a third-party provider, if applicable, and are non-refundable Additionally, if you fail to comply with this Agreement, you may be responsible for charges, including without limitation, for transactions that could not be completed properly, arising out of or in connection with your failure to comply with this Agreement.<\/li>\n<li><u>Refusal of Services<\/u>: TOOTL and its Providers will have final say on whether to refuse any services to you for any reason or no reason at all. TOOTL and the Provider may, in their discretion, refuse services in instances where transportation would not be deemed \u201csafe.\u201d<\/li>\n<\/ol>\n<\/li>\n<li><strong><u>Payment<\/u><\/strong><strong>.<\/strong>\n<ol type=\"a\">\n<li><u>Corporate Customers<\/u>. TOOTL will invoice you on a monthly basis for payment of Fees incurred during the immediately preceding month. All invoices are due and payable within thirty (30) days from the date of TOOTL\u2019s invoice. Customer agrees to notify TOOTL in writing of any dispute regarding any invoice (which shall only be made in good faith) within thirty (30) days from the date of the applicable invoice. If Customer does dispute any portion of an TOOTL invoice, Customer will timely remit payment for all undisputed portions of such invoice and will simultaneously communicate all disputed amounts directly to TOOTL and provide a clear explanation why those amounts are disputed. Upon receipt of any Customer invoice dispute, TOOTL will review and respond to Customer with confirmatory evidence detailing that TOOTL is entitled for payment of such invoiced Fees that are in dispute. Upon receipt of confirmatory evidence to Customer\u2019s reasonable and good faith satisfaction indicating that the disputed portions of an TOOTL invoice is payable to TOOTL, Customer shall immediately remit payment for such amounts. Customer waives all rights to dispute any invoices (or portions thereof) that are not timely communicated to TOOTL within thirty (30) days from the date of such invoice.<\/li>\n<li><u>All Customers<\/u>. Past due invoices and\/or payments shall accrue interest from the original due date until paid in full (including any applicable interest previously accrued thereon) at the lesser rate of (i) 1.5% per month of the past due balance, and (ii) the highest rate allowed by applicable law. Without limiting TOOTL\u2019s other remedies, Customer agrees to pay all TOOTL costs incurred in connection with collection of amounts owed to TOOTL including, without limitation, collection agency fees, court costs and reasonable attorney\u2019s fees. TOOTL reserves the right to suspend performance during all times that any Customer account remains past due.<\/li>\n<\/ol>\n<\/li>\n<li><strong><u>Term; Termination<\/u><\/strong><strong>. <\/strong>The term (\u201c<u>Term<\/u>\u201d) of this Agreement shall commence upon the earlier of (i) the date upon which this Agreement is executed by Customer or (ii) the date of Customer\u2019s first Ride, and shall continue thereafter until terminated by either party for any or no reason upon written notice to the other party.<\/li>\n<li><strong><u>Consent to Receive Text Messages and Emails<\/u><\/strong><strong>. <\/strong>From time to time, TOOTL may communicate with Customer by text messaging and by email. By providing your mobile phone number to TOOTL, Customer consents to receive mobile text messages sent through automatic telephone dialing systems regarding goods and services offered by or through TOOTL. By providing your email address to TOOTL, Customer consents to receive email messages regarding goods and services offered by or through TOOTL.\u00a0 Customer is not required to provide consent as a condition of purchasing any goods or services. Note that your carrier\u2019s messaging and data rates may apply. Customer may contact TOOTL directly at tampabay@ridetootl.com or (813) 502-0022 \u00a0in order to opt out.<\/li>\n<li><strong><u>Representations and Warranties by Customer. <\/u><\/strong>Customer represents, warrants, and covenants that Customer has the authority and the consent to request, reserve, modify, cancel and take any necessary actions to order a Ride on behalf of Passenger(s). Customer agrees that Customer shall be liable to TOOTL for any acts or omissions of the Passenger, including but not limit to, any damages caused during the Ride as set forth in Section 5.b, No-Show Events, or any other violations of this Agreement.<\/li>\n<li><strong><u>Provider is Liable; Hold Harmless<\/u><\/strong><strong>. <\/strong>In each instance, the Provider of each Ride shall be solely responsible to Customer for any and all liabilities, damages, demands, claims, lawsuits, violations, levies or judgments (including, but not limited to, bodily injury or property damage) that arise or result from or are in any way related to, either directly or indirectly, any Ride. To the fullest extent permitted by Illinois law, Customer shall indemnify, defend, and hold TOOTL, <span style=\"font-weight: 400;\">Tootl Gulf Coast LLC<\/span>, and its affiliates and each of their shareholders, officers, directors, members, managers, employees, agents, representatives, attorneys and their respective successors and assigns harmless from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind (including, without limitation, reasonable attorneys\u2019 fees and court costs) arising from or in connection with any Ride including, without limitation, the acts, omissions or negligence of any Passenger.<\/li>\n<li><strong><u>No Warranty; Limitation of Liability<\/u><\/strong><strong>. <\/strong>\n<ol type=\"a\">\n<li>TOOTL, TOOTL FRANCHISING, LLC, AND THEIR RESPECTIVE PARENTS, AFFILIATES, SUBSIDIARIES, MEMBERS, MANAGERS, EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS, AND AGENTS (COLLECTIVELY, THE \u201cTOOTL PARTIES\u201d) ARE\u00a0\u00a0 NOT A TRANSPORTATION SERVICE PROVIDER, ARE NOT THE SELLER OR RESELLER OF ANY GOODS AND DO NOT OWN OR OPERATE ANY VEHICLES OR OTHER TRANSPORTATION EQUIPMENT. ALL RIDES ARE COMPLETED BY THIRD-PARTY TRANSPORTATION PROVIDERS.\u00a0 NEITHER THE TOOTL PARTIES NOR ANY OF THEIR PROVIDERS ARE RESPONSIBLE FOR THE PURCHASE, SALE, PAYMENT OR RETURN OF ANY GOODS TRANSPORTED PURSUANT TO ANY RIDE, ALL OF WHICH SHALL BE CONDUCTED SEPARATELY AND SOLELY BETWEEN THE SELLER AND PURCHASER OF SUCH GOODS. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE TOOTL PARTIES MAKE NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, REGARDING ANY RIDE REQUEST, RIDE OR PROVIDER. ALL WHEELCHAIR RENTALS AND RIDES ARE PROVIDED \u201cAS-IS\u201d AND \u201cWHERE-IS\u201d AND THE TOOTL PARTIES MAKE NO EXPRESS OR IMPLIED REPRESENTATION OR WARRANTY WHATSOEVER INCLUDING, WITHOUT LIMITATION, THAT OF TITLE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE HEREBY EXPRESSLY DISCLAIMED BY TOOTL.<\/li>\n<li>IN NO EVENT SHALL THE TOOTL PARTIES BE LIABLE UNDER THIS AGREEMENT FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL OR PUNITIVE DAMAGES INCLUDING, WITHOUT LIMITATION, ANY DAMAGES FOR BUSINESS INTERRUPTION, LOSS OF USE, REVENUE OR PROFIT, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT IT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE GREATEST EXTENT PERMITTED UNDER APPLICABLE LAW, THE TOOTL PARTIES\u2019 LIABILITY UNDER THIS AGREEMENT OR OTHERWISE IN CONNECTION WITH ANY RIDE SHALL BE LIMITED TO FIVE TIMES THE FEES PAID TO TOOTL FOR SUCH RIDE.<\/li>\n<\/ol>\n<\/li>\n<li><strong>Privacy &amp; Security of PHI. <\/strong>The parties acknowledge that the information being exchanged in the course of performing the activities or functions under this Agreement is confidential and may include protected health information (\u201cPHI\u201d), as defined in 45 CFR 160.103. The parties, thereby, agree to the Business Associate Agreement [attached hereto as Exhibit A contemporaneously with the execution of this Agreement] and agree to comply with the obligations thereto and, as applicable, imposed by the Health Insurance Portability and Accountability Act of 1996 (\u201cHIPAA\u201d) and the rules and regulations promulgated thereunder, and any applicable federal or state privacy laws.<\/li>\n<li><strong><u>Miscellaneous<\/u><\/strong><strong>.<\/strong>\n<ol type=\"a\">\n<li><u>Governing Law; Venue<\/u>. This Agreement shall be interpreted, construed and enforced in accordance with the substantive laws of Illinois without regard to its conflict of law provisions. The exclusive venue for any matter arising in connection with this Agreement shall be the state courts sitting in Cook County, Illinois, and each party consents to the jurisdiction and venue of such courts.<\/li>\n<li><u>Waiver of Jury Trial<\/u>. EACH PARTY IRREVOCABLY AND UNCONDITIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LEGAL ACTION ARISING OUT OF OR RELATING TO THIS AGREEMENT.<\/li>\n<li><u>Severability<\/u>. Any provision hereof which is contrary to applicable law shall, to the extent of such contravention, be severed from this Agreement and shall not impair the validity of any other term, condition or provision hereof.<\/li>\n<li><u>Waiver<\/u>. No waiver by any party of any of the provisions of this Agreement shall be effective unless explicitly set forth in writing and signed by the party so waiving. Except as otherwise set forth in this Agreement, no failure to exercise, or delay in exercising, any right, remedy, power, or privilege arising from this Agreement shall operate or be construed as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege hereunder preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege.<\/li>\n<li><u>No Third-Party Beneficiaries<\/u>. Nothing in this Agreement, express or implied, confers on any third party any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement.<\/li>\n<li><u>Counterparts; Electronic Means<\/u>. This Agreement may be executed in one or more counterparts, each of which shall be deemed an original, and all of which together, shall constitute one and the same instrument. This Agreement may be executed by a party\u2019s signature transmitted by facsimile or other electronic means.<\/li>\n<li><u>Entire Agreement<\/u>. This Agreement contains the entire understanding of the parties with respect to the subject matter hereof and supersedes all prior agreements relating thereto, written or oral, between the parties.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>**Each Tootl Transport business is independently owned and operated**<\/p>\n<p><strong><em>\u25aa \u25aa \u25aa \u25aa\u00a0\u00a0 <\/em>phone (813) 502-0022 <em>\u00a0\u25aa\u00a0 <\/em>fax (813) 502-0022 \u00a0<em>\u25aa\u00a0 <\/em>tampabay@ridetootl.com\u00a0 <em>\u25aa\u00a0 <\/em>www.ridetootl.com\/tampabay <em>\u00a0\u25aa \u25aa \u25aa \u25aa<\/em><\/strong><\/p>\n<\/div>\n<p style=\"text-align: center;\"><b>EXHIBIT A<\/b><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">[See attached.]<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">0157374.0787697 \u00a0 <\/span><span style=\"font-weight: 400;\">4866-5859-1456<\/span><span style=\"font-weight: 400;\">v2<\/span><\/p>\n<h2 style=\"text-align: center;\"><u>EXHIBIT A<\/u><\/h2>\n<p style=\"text-align: center;\"><strong>BUSINESS ASSOCIATE ADDENDUM<\/strong><\/p>\n<p>The Customer that is a party to and agreeing to the Agreement, a Covered Entity (hereinafter, \u201c<strong>Covered Entity<\/strong>\u201d), and <span style=\"font-weight: 400;\">Tootl Gulf Coast LLC<\/span>, a Business Associate (hereinafter, \u201c<strong>Business Associate<\/strong>\u201d) have entered into one or more underlying agreements (hereinafter \u201cServices Agreement\u201d) where Business Associate is to provide services to Covered Entity. During the course of Business Associate&#8217;s services to Covered Entity, Business Associate may have access to certain Protected Health Information (PHI), as that term is defined under the Health Insurance Portability and Accountability Act (\u201c<strong>HIPAA<\/strong>\u201d) at 45 C.F.R. 160.103. Covered Entity is required by 45 C.F.R. 164.502(e) and 45 C.F.R. 164.308(b) to obtain written assurances from Business Associates that the Business Associates will appropriately safeguard the PHI to which they have access.<\/p>\n<ol>\n<li><strong>Definitions:<\/strong>\n<ol type=\"a\">\n<li><u>HIPAA Rules.<\/u> \u201cHIPAA Rules\u201d shall mean the Privacy, Security, Breach Notification, and Enforcement Rules at 45 CFR Part 160 and Part 164.<\/li>\n<li>The following terms used in this agreement shall have the same meaning as those terms in the HIPAA Rules: Breach, Data Aggregation, Designated Record Set, Disclosure, Health Care Operations, Individual, Minimum Necessary, Notice of Privacy Practices, Protected Health Information, Required By Law, Secretary, Security Incident, Subcontractor, Unsecured Protected Health Information, and Use<\/li>\n<\/ol>\n<\/li>\n<li><strong>Obligations and Activities of Business Associate Business Associate agrees to:<\/strong>\n<ol type=\"a\">\n<li>Not use or disclose protected health information other than as permitted or required by the agreement or as required by law;<\/li>\n<li>Use appropriate safeguards, and comply with Subpart C of 45 CFR Part 164 with respect to electronic protected health information, to prevent use or disclosure of protected health information other than as provided for by the agreement;<\/li>\n<li>Report to Covered Entity any use or disclosure of protected health information not provided for by the agreement of which it becomes aware, including breaches of unsecured Protected Health Information as required at 45 CFR 164.410, and any security incident of which it becomes aware;<\/li>\n<li>In accordance with 45 CFR 164.502(e)(1)(ii) and 164.308(b)(2), if applicable, ensure that any subcontractors that create, receive, maintain, or transmit protected health information on behalf of the Business Associate agree to the same restrictions, conditions, and requirements that apply to the Business Associate with respect to such information;<\/li>\n<li>Make available Protected Health Information in a Designated Record Set to the Covered Entity necessary to satisfy Covered Entity&#8217;s obligations under 45 CFR 164.524;<\/li>\n<li>Make any amendment(s) to Protected Health Information in a Designated Record Set as directed or agreed to by the Covered Entity pursuant to 45 CFR 164.526, or take other measures as necessary to satisfy Covered Entity&#8217;s obligations under 45 CFR 164.526;<\/li>\n<li>Maintain and make available the information required to provide an accounting of disclosures to the Covered Entity as necessary to satisfy Covered Entity&#8217;s obligations under 45 CFR 164.528;<\/li>\n<li>To the extent the Business Associate is to carry out one or more of Covered Entity&#8217;s obligation(s) under Subpart E of 45 CFR Part 164, comply with the requirements of Subpart E that apply to the Covered Entity in the performance of such obligation(s); and<\/li>\n<li>Make its internal practices, books, and records available to the Secretary for purposes of determining compliance with the HIPAA Rules.<\/li>\n<\/ol>\n<\/li>\n<li><strong>Permitted Uses and Disclosures by Business Associate.<\/strong>\n<ol type=\"a\">\n<li><u>General Use and Disclosure Provisions<\/u><em>. <\/em>Except as otherwise limited in this BAA, Business Associate may use or disclose PHI on behalf of, or to provide services to, Covered Entity in connection with the performance of the services provided under the Services Agreement by and between Covered Entity and Business Associate of even date herewith, if such use or disclosure of PHI would not violate HIPAA if done by Covered Entity or such use or disclosure is expressly permitted under this agreement.<\/li>\n<li><u>Specific Use and Disclosure Provisions<\/u><em>.<\/em>\n<ol type=\"i\">\n<li>Except as otherwise limited in this agreement, Business Associate may use and disclose PHI for the proper management and administration of the Business Associate or to meet its legal responsibilities; provided, however, that such PHI may only be disclosed for such purposes only if the disclosures are required by law or, prior to such disclosure, the Business Associate obtains certain reasonable assurances from the person to whom the information is disclosed. The required reasonable assurances are that:\n<ol type=\"1\">\n<li>the information will remain confidential;<\/li>\n<li>the information will be used or further disclosed only as required by law or for the purpose for which the information was disclosed to the person; and<\/li>\n<li>the person will promptly notify the Business Associate of any instances of which it is aware in which the confidentiality of the information has been breached.<\/li>\n<\/ol>\n<\/li>\n<li>Except as otherwise limited in this Agreement, Business Associate may use PHI to provide Data Aggregation services to Covered Entity to the extent permitted by 42 C.F.R. Part 164.504(e)(2)(i)(B), to create de-identified information, and to create limited data sets.<\/li>\n<li>Business Associate may use and disclose PHI to report violations of law to appropriate federal and state authorities, consistent with 45 C.F.R. \u00a7 164.502(j)(1).<\/li>\n<\/ol>\n<\/li>\n<li>Business Associate may only use and disclose PHI in accordance with the Minimum Necessary Standard under HIPAA to the extent that such standard would apply if the activities performed by Business Associate pursuant to this Agreement were performed by Covered Entity. Business Associate will develop and implement policies and procedures as necessary to comply with this Section 4(c) of the Agreement.<\/li>\n<\/ol>\n<\/li>\n<li><strong>Obligations of Covered Entity<\/strong>\n<ol type=\"a\">\n<li>Covered Entity shall notify Business Associate of any limitation(s) in the notice of privacy practices of Covered Entity under 45 CFR 164.520, to the extent that such limitation may affect Business Associate&#8217;s use or disclosure of Protected Health Information.\n<ol type=\"i\">\n<li>Covered Entity shall notify Business Associate of any changes in, or revocation of, the permission by an individual to use or disclose his or her Protected Health Information, to the extent that such changes may affect Business Associate&#8217;s use or disclosure of Protected Health Information.<\/li>\n<li>Covered Entity shall notify Business Associate of any restriction on the use or disclosure of Protected Health Information that Covered Entity has agreed to or is required to abide by under 45 CFR 164.522, to the extent that such restriction may affect Business Associate&#8217;s use or disclosure of Protected Health Information.<\/li>\n<li>Covered Entity shall not request Business Associate to use or disclose Protected Health Information in any manner that would not be permissible under Subpart E of 45 CFR Part 164 if done by Covered Entity.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/li>\n<li><strong>Term and Termination<\/strong>\n<ol type=\"a\">\n<li><u>Term<\/u><em>. <\/em>This Agreement commences on the Effective Date and terminates concurrently with the Services Agreement.<\/li>\n<li><u>Termination for Cause.<\/u> Upon Covered Entity&#8217;s knowledge of a material breach by Business Associate, Covered Entity shall provide written notice to Business Associate of such material breach and Business Associate shall have sixty (60) days in which to cure such breach. If Business Associate fails to cure such breach within the sixty (60) day period or if such breach is incapable of cure, Covered Entity may terminate this Agreement upon written notice to Business Associate.<\/li>\n<\/ol>\n<\/li>\n<li><strong>Effect of Termination.<\/strong>\n<ol type=\"a\">\n<li>Upon termination of this Agreement, for any reason, Business Associate shall, at the Covered Entity&#8217;s election, return or destroy all PHI received from Covered Entity, or created or received by Business Associate on behalf of Covered Entity in any form. Business Associate shall retain no copies of the PHI. Notwithstanding the foregoing, in the event that Business Associate determines that returning or destroying the PHI is infeasible, Business Associate shall extend the protections of this Agreement to such PHI and limit further uses and disclosures of such PHI to those purposes that make the return or destruction infeasible, for so long as Business Associate maintains such PHI.<\/li>\n<\/ol>\n<\/li>\n<li><strong>Miscellaneous<\/strong>\n<ol type=\"a\">\n<li><u>Regulatory References.<\/u> A reference in this agreement to a section in the HIPAA Rules means the section as in effect or as amended.<\/li>\n<li><u>Amendment.<\/u> The Parties agree to take such action as is necessary to amend this agreement from time to time as is necessary for compliance with the requirements of the HIPAA Rules and any other applicable law.<\/li>\n<li><u>Interpretation.<\/u> Any ambiguity in this Agreement shall be interpreted to permit compliance with the HIPAA Rules.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">\u00a0DOCPROPERTY DocNumberPrefix\u00a0 0157374.0787697\u00a0 \u00a0 <\/span><\/p>\n<p><span style=\"font-weight: 400;\">DOCPROPERTY DMNumber\u00a0 4874-8698-6451 <\/span><\/p>\n<p><span style=\"font-weight: 400;\">DOCPROPERTY DMVersionNumber\u00a0 v2<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to Tootl Transport! By accepting to use our service, you explicitly agree to abide by TOOTL\u2019s terms and conditions. To access the terms and conditions of the service, please click here for private pay (passengers paying out-of-pocket for transportation services) and here for corporate (organizations to be billed for transportation services). For Private Pay [&hellip;]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-439","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions - Tootl Transport of Tampa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ridetootl.com\/tampabay\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; Conditions - Tootl Transport of Tampa\" \/>\n<meta property=\"og:description\" content=\"Welcome to Tootl Transport! 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(New Year\u2019s Day, Easter, Mother\u2019s Day, Memorial Day, Father\u2019s Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day and New Year\u2019s Eve.)<\/li>\n<li>Wait fee is $60.00 per hour, billed in 15-minute increments.<\/li>\n<li>$20.00 airport surcharge.<\/li>\n<li>$30.00 wheelchair rental (must be booked at the time of the reservation).<\/li>\n<li>$30.00 additional fee each way for wheelchairs\/scooters wider than 30\u201d and\/or weight in excess of 350 lbs of passenger + chair. (oversize \/ higher weight must be noted at time of reservation.)<\/li>\n<li>TBD additional fee and\/or price structure for group rides, shuttle service, deliveries, travel outside the metro area.<\/li>\n<li>One aide is free of charge. Additional passengers are $6.00 each way, with a maximum of 3 total additional passengers. (Over 4 total people is then a group ride, price to be determined on a case-by-case basis, please contact us for information.)<\/li>\n<li>$75.00 each way additional fee for passengers symptomatic of, quarantined due to, or diagnosed with COVID-19.<\/li>\n<li>Gratuity is not included.<\/li>\n<li>Fees are subject to change.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Price Information &#8211; Tootl Transport of Tampa Bay $59.00 each way + $4.00 per mile. $30.00 each way surcharge for trips from 6:00pm to 6:00am. $30.00 each way surcharge for trips on Saturdays. $50.00 each way surcharge for trips on Sundays. Holiday surcharge of $75.00 each way. 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