About Tootl Transport

Tootl Transport provides safe, reliable transportation for individuals with special needs in our community.  We offer service for youths, adults and seniors with mobility and/or cognitive challenges who would be more comfortable in an accessible vehicle with a professionally trained driver assisting from door through door.  Our non-emergency transportation is available throughout the metropolitan area and beyond 24 hours a day, 365 days a year.  Anyone with a disability or circumstance that requires special assistance is welcome to ride with Tootl.  Quality of service is the #1 reason our clients repeatedly use Tootl Transport.  We always treat our customers with courtesy and respect while providing prompt, comfortable and secure transportation.



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    Tootl Core Values

    Improving lives through safe and reliable transportation for people of all abilities.

    • Trust

      Trust is the quality on which all relationships are built.

    • Respect

      Treat others with politeness, honor and care.

    • Empathy

      Consider how other people are feeling.

    • Kindness

      Always be generous, helpful and caring.

    Tootl understands that everday tasks like getting to medical appointments, going to the the supermarket or attending family gatherings can be difficult. We help overcome those challenges by improving lives through safe and reliable transportation for people of all abilities by practicing our values of Trust, Respect, Empathy, and Kindness (TREK), using them as a guide for everything we do.

    Words from Tom & Michelle Dacy, Founders

    “As industry professionals with 20+ years working with people with special needs and their families, we promise that you are in capable and caring hands. We have had the privilege of coordinating wheelchair accessible transportation for tens of thousands of corporate clients, non-profits, trusts, healthcare organizations, law offices, case managers, social workers, insurance companies, retirement and long-term care facilities, hospitality professionals, individuals and families. As parents and former family caregivers, we promise to treat your family and clients with the respect and excellent level of service which which we treat our own.”

    A few words from our clients

    “You are by far the best contact I have had the opportunity to work with in my 5 years here.”
    Mallory PSenior Event Services at Windy City Limo
    “We have been very pleased with your services!”
    Naomi SDirector of Rehabilitation Nursing at Schwab Rehabilitation Hospital
    “Thank you so much for your support of our patient. She and her family loved their outing to Northbrook Court, something she has not been able to do since she got sick. They had wonderful things to say about your driver. The opportunity to have a ‘normal’ family outing was so very meaningful to all. It would not have been possible without your company and its support.”
    Roberta WLCSW
    “Your staff was great during the event. The Alderman got a lot of compliments regarding the wheelchair buses and their travels. I personally appreciate your staff’s friendliness, prompt timing, and ease to navigate through a chaotic time. Again, thank you for such a great experience and phenomenal customer service!” and “I just wanted to say thank you and your team for such awesome service yesterday. It was good seeing the drivers who assisted me last year and their great customer service skills. They did such a great job!!!!!”
    Marissa MCommunities 4 Construction and Signature Affairs
    “I can’t thank you enough for all you do and how helpful and quick you are. It is always such a relief when you are working. Sometimes these rides are so last minute and you fill every need.”
    Laura DPresident of LifeStyle Options
    "I wanted to thank you guys for the amazing job that you did arranging our vans to go see Hamilton. Really enjoyed the drivers perfect timing was wonderful. We'll certainly plan to use you in the future as we do more and more things like this knowing that it's doable.”
    Jeff LGroup Coordinator
    “Just got a voicemail from the patient. He said that his experience today with transportation was 'a dream come true’."
    Kristen HNorthwestern Memorial Hospital
    “My precious wife passed on February 15th. At this time I wanted to express my thanks and appreciation to you for always working with me and my family to provide her with the ability to have the transportation services to get to places where she was able to find joy and enjoy happiness that was hard to come by in these recent years. So glad the company provides such a valuable service for people that otherwise would be unable to get around like everyone else.”
    Ken KHusband of Passenger
    “My family was very happy with your services in transporting my father on Thanksgiving Day. Especially, in getting it set up for us on a very short notice. It was a pleasure doing business with you, and we'll definitely utilize your services in the future!!”
    Joanne GFamily of Passenger
    “Thanks so much, you’re a life saver.”
    Frieda DPassenger
    VIEW ALL Testimonials